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Cultural Competency Business Practices

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... To me, cultural competency goes beyond the obvious categories of race or ethnicity and can be Health and Human Services; 1998. 19. Brach C, Fraser I. Can cultural competency reduce racial and ethnic health disparities? A review and conceptual minority groups makes me more aware of the concept of cultural competency. Culture competency "is a set of congruent business. When businesses use both the satisfaction of their customers and the ability to compete with other businesses Retrieved September 2, 2003 from http://consensusproject.org/topics/ toc/ch-VII/ps40-cultural-competency Retrieved September 2, 2003 from http://consensusproject.org/topics/ toc/ch-VII/ps40-cultural-competency ...



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Sources list for CULTURAL COMPETENCY BUSINESS PRACTICES:

Lum, D.L. (2003). "Culturally Competent Practice: A Framework for Understanding Diverse Groups and Justice Issues, Second Edition." Sacramento: Thompson, Brooks, Cole.
Discrimination

Maes, Jeanne D., Teresa G. Weldy, and Marjorie L. Icenogle. "A managerial perspective: oral communication competency is most important for business students in the workplace." The Journal of Business Communication 34, no. 1 (1997): 67+.
Verbal Communications Deficits

Davis, K. (1997). Exploring the intersection between cultural competency and managed behavioral health care policy: Implications for state and county mental health agencies. Alexandria, VA: National Technical Assistance Center for State Mental Health Plan
Acupuncture in the Western World

Edgar, E., Patton, J. M., & Day-Vines, N. (2002). Democratic dispositions and cultural competency: Ingredients for school renewal. Remedial and Special Education, 23(4), 231+. Retrieved May 23, 2004, from Questia database, http://www.questia.com.
Public Schools vs. Private Schools

H. Hodgkinson. Demographic trends and their impact on health delivery. Proceedings, National Conference on Cultural Competence and Women's Health Curricula in Medical Education. Washington, DC: US Department of Health and Human Services, 1998: II-10.
Minorities in Medicine

 

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